Below are frequently asked questions, you may find the answer for yourself
Welcome to Anlia Jewellery’s FAQ section, where we address your most common inquiries about our pearl adornments, sourcing practices, crafting techniques, and more. Explore below to find answers to questions frequently asked by our valued customers. If you don’t find what you’re looking for, feel free to reach out to our friendly team for personalized assistance. Your journey into the world of Anlia Jewellery begins here!
Where does Anlia source its pearls?
Anlia sources its pearls from reputable suppliers who adhere to sustainable harvesting practices, ensuring ethical sourcing and environmental responsibility. Our pearls come from South East Asia, Japan, Tahiti and China.
How does Anlia ensure the quality of its jewellery?
Anlia is committed to maintaining the highest standards of craftsmanship. Each piece undergoes rigorous quality control measures to ensure it meets our exacting standards before reaching our customers. Every piece is crafted by hand in our butique studio, following a rigorous checklist before shipping it to become a part of your treasure.
Are Anlia's designs exclusive?
We have both traditional and exclusive designs in our Anlia Jewellery collections. No pice can be the same, because pearls are not the same. So we strive to make every pearl stand out to its best and create unique pieces that are inspired by mythology and crafted with meticulous attention to detail.
Can I customize jewellery on the Anlia website?
At this time, we do not offer customization options directly on our website. However, we can certainly design a unique piece for you, take custom orders and happy to discuss personalized design options with our customers.
How long does shipping take for Anlia orders?
Shipping times may vary depending on the destination and shipping method selected at checkout. Typically, orders are processed and shipped within 5-7 business days, with delivery times ranging from 3-15 days depending on location.
Does Anlia offer international shipping?
What materials are used in Anlia's jewellery crafting?
Anlia jewellery is crafted using a variety of high-quality materials, including genuine pearls, sterling silver, titanium, white gold and gold-plated metals. We prioritize materials that meet our standards for durability, beauty, and sustainability.
Does Anlia offer a warranty on its jewellery?
Yes, Anlia Jewellery stands behind the quality of its products. We offer a warranty against manufacturing defects for 7 days after purchase. However, if you need any kind of service, we would be happy to discuss any kind of service you would require. Please refer to our warranty policy for more details.
